Legal
Refund Policy
Last updated: May 2025
Games and In-App Purchases
Purchases made through the Google Play Store, the Apple App Store or any other storefront are handled by that platform. Refund requests for those purchases must be raised with the storefront directly, and are subject to its refund window and rules.
Studio Services
Development, design and consulting engagements are billed against the milestones set out in the signed agreement. Deposits reserve production capacity and are non-refundable once work on a milestone has started. Any unstarted, prepaid milestone is refundable in full.
Cancellations
Either party may end an engagement in writing. On cancellation you are invoiced for work completed and in progress up to that date; anything already paid beyond that amount is returned within 14 business days.
How to Request a Refund
Email info@nextribe.in with your order or project reference and a short description of the issue. We respond to every request, usually within 48 hours.